I know this because I paid a $ 500 deposit to take the car to my mechanic, as well as two State Inspection stations. He wanted to stick with the story even though he knew I caught them inspecting a vehicle that should not have passed inspection. This whole issue could have been easily avoided had it not been for Javier, their immature, hot-headed sales manager. He has not returned my call even though I told his secretary it was about a serious issue.
#MAC HAIK FORD HOUSTON PHONE NUMBER MAC#
I’m assuming all Mac Haik dealers do business this way because I left two messages for Terry Shields, GM over all dealerships. I will be filing complaints with Department of Public Safety, Texas Attorney General, Consumer Safety Commission and any other site I can find. IMHO, they are nothing but rip off artists. Caught them in fraud in inspecting the vehicle, as well as other unethical behavior. STAY AWAY FROM MAC HAIK AUTO DIRECT! I recently tried to buy a car.
I’m posting this here to warn people about dealing with Mac Haik Auto Direct. These guys are Charlatans - they may have a nice car to lure you into the dealership, but they are not interested taking care of the customer. In hindsight, I think I got off lucky after reading the reviews below. He couldn’t have cared less! I told both the manager and sales representative they wasted my time and I wouldn’t be interested in anything they have… promptly left and never looked back. I asked for the manager… told him my story and he just shrugged his shoulders and told me he sent the car to the auction, but they had other cars. He just looked at me and said «they have other cars». Can you say bait and switch!!! I told him I confirmed with Caesar already and was assured the car would be available. Arrived around noon and my sales contact told me the car was sent to auction, but they had several cars in the same price range. He told me the car was there and I made an appointment to come by at 12: 00. I sent an email (it was on a Sunday) and the next morning talked with the Internet Sales Rep (I think it was Caesar). I checked Mac’s website and found something interesting. Here’s my story - looking for a good used car for my niece to drive here in Houston. I couldn’t agree more with several of the earlier reviews… these guys are shady and will screw you over if given half a chance. Mac Haik auto direct is still a used car dealer with salespeople who act like the proverbial «used car salesmen». In and out in less then 2 hours, with new car. Oh, I turned around and purchased the car at Carmax with a totally enjoyable experience. I’ve included the VIN number, stock number, Model, Make and year of car. He misrepresented the «no haggle price» and deceived me with the car fax report on car when it was obviously a flood damaged car. I showed him my concern and told him not buying for two reasons. I motioned for Andrew to look at my inspection.
Oh and don’t forget the 128 point check list by highly experienced and certified mechanics and the 12 hours of detailing each car goes through before being placed for sale. I immediately knew that this was a flood damaged car with a supposedly clean «Car Fax» report. I looked closer, pushed my finger into the wheel well and yep, a half an inch of water. Then that’s when I saw rust on a weld joint in the wheel well of a 2012 car. As I did I thought wait, Andrew said this was a «no haggle price dealer». I opened the trunk, clean, I pulled the flooring to look at the wheel well and spare tire. I wanted to look the car over and glad I did. Initially I was in agreement with that as their car was what I wanted. He said he confirmed the price of the car at Carmax and said «I’ll match their price, if you buy the car today». Didn’t introduce himself other than «I’m the manager». Five minutes later Andrew came back with the manager, a rather large man as well as tall. We got back to the dealership and Andrew asked me to wait to see if he could find the type of car I was interested in at another dealer. 00 more but he could not lower the price. I explained to Andrew that I was considering another car at Carmax. While test driving one car, Andrew explained that this was a «no haggle» price dealer just like Carmax. I got «Andrew» and the whole experience went south. I called the next day to make sure the cars were available. I asked her to make the cars available to view the following day. Initially I had a good encounter with «Michelle» she got me started and found several cars that I was interested in. 8 Grand Touring * Model Num: C 0342R 65 * Mileage: 38, 686 I’ve read the reviews and agree with several in that they are why consumers are afraid of «used car salesman». * VIN: KMHHU 6KH 6CU 077851 * Stock Num: J 11418 * Make: Hyundai * Model: 2012 Genesis Coupe * Trim: 3.
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